These Terms of Service govern your use of the Backvex online store and purchases made through our website.

1. Use of Our Store

By using our website or placing an order, you agree to these Terms of Service and applicable laws.

You may not use our website for unlawful, fraudulent, abusive, or unauthorized purposes.

2. Products

We make reasonable efforts to display product descriptions, images, prices, and other information accurately.

Actual colors and appearance may vary slightly depending on your screen, device, lighting, or other factors.

Product availability may change without notice.

3. Orders

Submitting an order constitutes an offer to purchase the products in your cart.

We may refuse or cancel an order where reasonably necessary, including when:

  • A product is unavailable
  • There is an obvious pricing or product information error
  • Payment cannot be completed
  • Fraud or unauthorized activity is suspected

If a paid order is canceled, the applicable amount will generally be refunded to the original payment method.

4. Prices and Payment

Prices are displayed on our website at the time of purchase.

Any applicable shipping charges, taxes, or other charges will be shown during checkout where required.

Available payment methods are displayed during checkout.

5. Shipping

Orders are normally processed within 1–2 business days.

After processing, estimated delivery time is 3–5 business days.

Delivery times are estimates and may occasionally be affected by carrier delays, holidays, weather, incorrect addresses, or other circumstances outside our reasonable control.

Please review our Shipping Policy for additional information.

6. Returns and Refunds

Customers may request a return within 30 days from the date of delivery.

For eligible returns:

  • Return shipping is completely free
  • No restocking fees are charged
  • There are no final-sale items
  • All products are eligible for return

Please review our Return Policy for full details.

7. Damaged, Defective, or Incorrect Items

If you receive an item that is damaged, defective, or incorrect, contact us as soon as reasonably possible at:

content@backvex.shop

Please include your order information and a description of the issue.

8. Intellectual Property

Content on our website, including text, graphics, logos, images, and design elements, may be protected by intellectual property laws.

You may not reproduce, distribute, modify, or commercially exploit protected content without appropriate authorization.

9. Prohibited Conduct

You may not:

  • Use the website for unlawful purposes
  • Interfere with website security or operation
  • Introduce malicious code
  • Attempt unauthorized access to systems or accounts
  • Violate the rights of others
  • Engage in fraudulent or abusive activity

10. Website Availability

We make reasonable efforts to keep our website available and accurate.

Website access may occasionally be interrupted by maintenance, technical issues, or circumstances outside our reasonable control.

11. Limitation of Liability

To the extent permitted by applicable law, Backvex will not be liable for indirect, incidental, special, or consequential losses arising solely from use of the website.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited.

12. Changes to These Terms

We may update these Terms of Service from time to time.

The terms applicable to an order are generally those in effect when the order was placed, subject to applicable law.

13. Contact

Backvex
300 E Gulf St
Baytown, Texas 77520
United States

Email: content@backvex.shop
Phone: +1 262-435-6357