This Privacy Policy explains how Backvex collects, uses, and protects personal information when you visit our online store, place an order, or contact us.
1. Information We Collect
We may collect information such as:
- Name
- Billing address
- Shipping address
- Email address
- Phone number
- Order information
- Payment and transaction information
- IP address
- Browser and device information
- Communications with our customer support team
2. How We Use Your Information
We may use personal information to:
- Process and fulfill orders
- Process payments
- Deliver products
- Provide customer support
- Handle returns and refunds
- Prevent fraud and misuse
- Maintain and improve our website
- Comply with legal obligations
- Send marketing communications where permitted
3. Payment Processing
Payment information may be processed by third-party payment providers available during checkout.
Those providers may process your information according to their own privacy policies and terms.
4. Shipping Providers
We may share information such as your name, shipping address, and contact details with shipping and logistics providers where necessary to fulfill and deliver your order.
5. Cookies and Similar Technologies
Our website may use cookies and similar technologies to:
- Provide essential website functionality
- Remember preferences
- Improve website performance
- Analyze website usage
- Support marketing features where permitted
You may be able to manage cookies through your browser or applicable cookie settings on our website.
6. Sharing Personal Information
We may share personal information with service providers that assist us with:
- Website hosting
- Payment processing
- Shipping and logistics
- Customer support
- Fraud prevention
- Analytics
We may also disclose information where required by applicable law.
7. Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, maintain appropriate business records, resolve disputes, and comply with legal obligations.
8. Data Security
We take reasonable administrative and technical measures to help protect personal information from unauthorized access, disclosure, alteration, or loss.
No electronic transmission or storage method can be guaranteed to be completely secure.
9. Your Privacy Rights
Depending on applicable law, you may have rights to request:
- Access to your personal information
- Correction of inaccurate information
- Deletion of certain information
- A copy of certain information
- Restrictions on certain uses of your information
- Withdrawal of consent where applicable
To submit a privacy request, contact us using the details below.
10. Children’s Privacy
Our store is not intended for children to make purchases without appropriate parental or legal guardian involvement.
We do not knowingly collect personal information from children where prohibited by applicable law.
11. Changes to This Policy
We may update this Privacy Policy when our practices, services, or legal obligations change.
Any updated version will be posted on our website.
12. Contact
Backvex
300 E Gulf St
Baytown, Texas 77520
United States
Email: content@backvex.shop
Phone: +1 262-435-6357